Brochures, Fact Sheets, Guides and Toolkits
Emotional CPR (eCPR) Participant Workbook, National Coalition for Mental Health Recovery
This workbook was developed for people to use to learn how to provide Emotional CPR (eCPR), which is defined at the National Empowerment Center Web site as ?a public health education program designed to teach people the skills to assist others through emotional crisis and regain a sense of hope and purpose in their lives? (2012, http://www.power2u.org/mm5/merchant.mvc?Screen=PROD&Store_Code=NEC&Product_Code=eCPR-Participant-Workbook&Category_Code=books). The workbook is to be used as part of eCPR training. It covers the values of eCPR, its key components, and exercises people can do to practice providing eCPR. People who may find eCPR a useful technique include professionals in law enforcement and mental health, peers, and friends and family members of people who may be in emotional crisis.
What Health Providers and Organizations Need to Know About Wellness
A product of the Wellness Initiative of the Substance Abuse and Mental Health Services Administration (SAMHSA), this fact sheet makes the case for the importance of the initiative, which focuses on wellness to reduce the high rate of preventable early death due to physical health problems among people with mental health and substance use problems. The fact sheet presents details of the issue, including high rates of chronic medical conditions among people with mental health and substance use problems, medication and lifestyle issues that may lead to or worsen physical health problems, and lack of social inclusion as contributing to health problems. It also explains the goals of the Wellness Initiative, lists ways that providers and organizations have promoted wellness, and identifies additional resources providers can use to promote wellness.
What You Need to Know About Wellness Week
This fact sheet explains National Wellness Week, a part of the Wellness Initiative of the Substance Abuse and Mental Health Services Administration. Observed on the third week in September as part of National Recovery Month, National Wellness Week aims to heighten awareness of the importance of wellness and promote wellness among people with mental health and substance use problems. The fact sheet identifies the eight dimensions of wellness-emotional, financial, social, spiritual, occupational, physical, intellectual, and environmental-and explains the importance of wellness for all people, but especially for people with mental health and substance use problems, who may have lower levels of wellness in several of the eight dimensions. The fact sheet notes how some people and groups around the country have observed National Wellness Week; suggests ways for people to participate in the observance; and provides a range of resources that people can access for more information on wellness-related topics.
The Eight Dimensions of Wellness
A product of the Wellness Initiative of the Substance Abuse and Mental Health Services Administration (SAMHSA), this flyer shows the eight dimensions of wellness: emotional, financial, social, spiritual, occupational, physical, intellectual, and environmental. It also provides an overview of SAMHSA?s Wellness Initiative and identifies a Web site from which people can learn more: http://www.samhsa.gov/wellness.
¡Vida en la comunidad para todos! (DVD)
This DVD set can be used by mental health and substance use treatment providers, and providers of other services, working with Latino families. The DVDs are in English and Spanish, and they come with a facilitator guide, also in English and Spanish, to help providers use them as teaching tools. They are designed to support Latino families in helping prevent, identify, and address mental health and substance use problems in their family members. They cover topics including communication; acculturation; mental health; violence; and alcohol, tobacco, and other drugs.
A Window of Opportunity: Philanthropy's Role in Eliminating Health Disparities through Integrated Health Care
This report is a product of a February 2012 meeting hosted by the Hogg Foundation for Mental Health in Austin, TX, and attended by representatives of national, regional, and local foundations that do work in the area of integrated health care, or integration of primary health care with mental health and substance use treatment services. Meeting participants discussed ways in which foundations can support integrated health care to help eliminate disparities among racial and ethnic minorities and people with limited English proficiency. The report examines the issue of health disparities, how integrated care can help combat these disparities, and ways in which philanthropic individuals and groups can promote integration of care and reduction of health disparities.
Building Bridges: LGBT Populations; A Dialogue on Advancing Opportunities for Recovery from Addictions and Mental Health Problems
A product of a meeting held by the Substance Abuse and Mental Health Services Administration's Center for Mental Health Services, this report notes that many mental health and substance use problems are more common among lesbian, gay, bisexual, and transgender (LGBT) people. Additionally, negative misperceptions and discrimination against LGBT people may make it harder for people in these groups to get the same quality of mental health and substance use treatment services available to others. The report identifies factors that promote or get in the way of recovery for LGBT consumers. It also recommends ways to improve these services-and thus chances of recovery-for LGBT people.
Engaging People in Services that Support Recovery
This webinar, which was produced by the Substance Abuse and Mental Health Services Administration?s STAR Center, is hosted by Pat Deegan, a consumer activist, independent consultant, and adjunct professor at Dartmouth College Medical School and Boston University. Deegan looks at how mental health services can engage or alienate people by reviewing her own experience as a mental health consumer, as well as her experience with the mental health program OnTrackNY, shared decisionmaking, and recovery learning collaboratives. She presents ways to build engagement in mental health services to better support people in their recovery. Deegan?s presentation can be downloaded at http://www.consumerstar.org/resources/pdf/Webinar%20July%2022nd-%20Pat%20Deegan%20Presentation.pdf.
Improving Quality and Access to Integrated Care for Racially Diverse and Limited English Proficiency Communities
Developed by the SAMHSA-HRSA Center for Integrated Health Solutions and the Federal Office of Minority Health, this webinar presents information on integration of mental health and substance use services and primary care services in ways that are culturally and linguistically competent, with the ultimate goal of reducing health disparities. The webinar covers standards, recommendations, and specific ways to make care more culturally and linguistically competent in order to boost access to quality physical and mental health care and substance use treatment. Webinar materials and other archived webinars are available at http://www.integration.samhsa.gov/about-us/webinars.
Integrating Behavioral Health in Primary Care: Lessons from Health Centers (FQHCs)
A product of the SAMHSA-HRSA Center for Integrated Health Solutions, this webinar describes a project in which 11 community health centers across the Nation made changes to improve integration of mental health and substance use services into the primary care services they provide. The webinar begins with a project overview, which is followed by presentations from two of the participating health centers, one in Massachusetts and the other in Oregon. It identifies tools developed in the course of this project, which may be useful to other community health centers. Webinar materials and other archived webinars are available at http://www.integration.samhsa.gov/about-us/webinars.
So You Want to Start a Peer-run Warmline? A Guide to Developing and Maintaining a Sustainable Warmline
This guidebook provides considerations for starting a peer-run warmline, which it defines as "a phone number that people can call to talk to somebody with lived experience with mental health issues, trauma, and/or extreme states. . . . basically peer support over the phone." It explains, "This guide defines peer-run warmlines as an alternative to traditional psychiatric crisis hotlines. Warmlines can provide a resource for individuals experiencing emotional distress who do not want to make themselves vulnerable to involuntary hospitalization or other unwanted interventions." The guide presents step-by-step instructions on creating a peer-run warmline, as well as tips and suggestions for maintaining and advancing a warmline. It offers financial guidance; advice on team management; and information on ongoing outreach, staff trainings, use of technology, and evaluation.
Resources for the New Integrated Healthcare Workforce
As healthcare facilities integrate primary care and behavioral healthcare services, many new roles and skills will be required of the workforce within these facilities. This webinar presents nine core competencies for staff providing integrated care, discusses how these can be used in recruiting employees and developing employee skills, and presents resources available through SAMHSA-HRSA Center for Integrated Health Solutions. Find webinar materials along with other archived webinars at
Screening Tools at the SAMHSA-HRSA Center for Integrated Health Solutions
In an effort to promote earlier identification of mental health and substance use issues, the Substance Abuse and Mental Health Services Administration (SAMHSA)-Health Resources and Services Administration (HRSA) Center for Integrated Health Solutions compiled this Web site section of screening tools, which can be used in any healthcare setting. The collection includes screening tools for depression, drug and alcohol use, bipolar disorder, suicide risk, anxiety disorders, and trauma.
2014 National Recovery Month Toolkit
September 2014 marks the 25th annual National Recovery Month, an observance sponsored by the Substance Abuse and Mental Health Services Administration. This year's theme is "Join the Voices for Recovery: Speak Up, Reach Out," which focuses on opening dialogue about mental health and substance use issues and speaking up to share the reality of recovery with others. This toolkit contains four sections to assist communities and organizations in hosting Recovery Month events. These sections include Targeted Outreach, Media Outreach, Resources, and Join the Voices for Recovery.
Return on Investment in Systems of Care for Children With Behavioral Health Challenges
Published by the Georgetown University National Technical Assistance Center for Children's Mental Health, this report was created in response to State and local budgetary pressures, large-scale Medicaid redesign, and national healthcare reform. While more focus has been placed on the importance of behavioral health care, and particularly on its integration into broader healthcare systems, the many demands for resources mean that policymakers nevertheless face significant challenges in deciding how to invest public funds. This document seeks to show the high return on investment for funding of children's mental health services, which should make these services a top investment priority.
Courageous Conversations: Being Allies to Individuals in Recovery Who Experience Prejudice, Discrimination and Oppression
This presentation, part of a Webinar, discusses the importance of engaging individuals in underserved populations in efforts to decrease health disparities among various social and cultural groups. Listeners will learn about courageous conversations that work to engage individuals, sustain conversations through uncomfortable situations, and deepen them to be meaningful. The detrimental role of prejudice, discrimination, and oppression is also discussed in a mental health context along with how one can help combat this issue through cultural empathy. The full recording is available at https://www307.livemeeting.com/cc/8001651028/view?id=QWJ97D.
National Stakeholder Strategy for Achieving Health Equity
Created by the U.S. Department of Health and Human Services' National Partnership for Action to End Health Disparities, this action plan seeks to create a common set of goals for both public and private efforts to help reduce health disparities among underserved populations. Local organizations and initiatives can utilize this document to help them identify what their objectives should be as they work to improve health services and what strategies they may utilize in the process.
HHS Action Plan to Reduce Racial and Ethnic Health Disparities
The >HHS Action Plan to Reduce Racial and Ethnic Health Disparities defines the goals and action plan of the U.S. Department of Health and Human Services (HHS) to address health disparities among racial and ethnic minorities. The plan focuses on policies and programs to address these issues and also on how the department can best promote integrated, evidence-based services and best practices within established health care systems. This plan includes discussion on how the HHS can leverage the Affordable Care Act in solving these issues.
Toolkit for Community Action
This toolkit was created by the National Partnership for Action to End Health Disparities to engage individuals, communities, and organizations to work together to implement programs and policies which foster opportunities for individuals to have access to health care and the capabilities to achieve their full health potential. It includes information to help raise awareness about health disparity issues and engage community members in conversations for creating solutions and tools to take action to promote these changes throughout the community.
The Role of Peer Providers in Integrated Health
This webinar hosted by the National Council for Behavioral Health and SAMHSA-HRSA Center for Integrated Health Solutions provides an overview and discussion of how behavioral health peer providers will have new opportunities in integrated health care systems. Speakers discuss the unique skills and strengths these individuals can bring to a care program, how agencies can integrate peer providers into their staff, and how studies have shown the significant value in having peer providers. Find webinar materials along with other archived webinars at: http://www.integration.samhsa.gov/about-us/webinars.
Involuntary Outpatient Commitment Myths and Facts
Created by the National Coalition for Mental Health Recovery, this fact sheet evaluates current justifications for imposing involuntary outpatient commitment (IOC) on individuals and discusses how IOC outcomes have looked in practice. Costs and outcomes of IOC are compared to those of peer-run crisis respites, which cost less than a third of what IOC costs per day and have been shown in studies to be as effective as standard care. Other alternatives and their documented outcomes are also discussed, including supportive housing and mobile crisis services. The Bazelon Center for Mental Health Law and the National Disability Rights Network also contributed to this fact sheet.
The Affordable Care Act Resource Kit
This toolkit was created by the National Partnership for Action to End Health Disparities (NPA) to assist community stakeholders and affiliate organizations interested in doing outreach to educate the public about the Affordable Care Act (ACA) and facilitate enrollment in their State-based healthcare markets. The kit includes key messaging to promote; a guide for putting on events and taking action; a glossary of key terms; a wide range of special topic resources including information about ACA benefits for people with disabilities, ACA benefits for veterans and military families, ACA resources related to racial and ethnic minorities, and others; and a large directory of general ACA resources in 11 languages.
Mental Health in Primary Care: Training Consulting Psychiatrists
This curriculum was designed to train consulting psychiatrists to integrate collaborative behavioral healthcare services into existing primary care settings. The principles of this method of care and job descriptions within these settings are discussed in conjunction with how these practices can be implemented in existing facilities.
Training Trauma-Informed Peer Supporters
This Webinar sponsored by the National Council for Behavioral Health introduces listeners to trauma-informed care and how it brings valuable core elements of survival, healing, hope, and recovery to practice. Speakers discuss the significant impact and importance of training the peer workforce in these approaches in order to strengthen interventions. Access this and other archived Webinars at http://www.thenationalcouncil.org/events-and-training/webinars/webinar-archive.
Essential Elements of Effective Integrated Primary Care and Behavioral Healthcare Teams
This summary of a longer report explains integrated behavioral health and primary care teams and what makes them unique. Four essential elements of effective integrated healthcare teams are identified and discussed along with tips to help providers develop their team. Essential elements include leadership and organizational commitment, team development, team process, and team outcome. The full report can be viewed at http://www.integration.samhsa.gov/workforce/team-members/Essential_Elements_of_an_Integrated_Team.pdf.
Application assistance 101: Helping individuals sign up for health insurance
Enroll America created this fact sheet for health insurance marketplace assisters. It presents outreach practices to increase awareness of application assistance services available to the community and guidelines to best facilitate the application process.
TBI Management in the Deployed Environment: The Concussion Care Center Model
This presentation provides an overview of post-concussive symptoms, recovery from traumatic brain injury (TBI), and the interdisciplinary treatment approaches and protocols used within the military to treat service members. Speakers discuss the phases of recovery and the value of early identification and interventions following TBI. Special considerations for service members pertaining to treatment, redeployment, and discharge are also discussed.
Guide to Disability for Healthcare Insurance Marketplace Navigators
This guide produced by the National Disability Navigator Resource Collaborative was designed to help healthcare Navigators to better assist people with disabilities as they determine their health insurance needs and eligibility and apply for coverage in the Federal and State Marketplaces. This includes ensuring Navigators have adequate and accurate knowledge regarding eligibility and healthcare coverage nuances, as well as ensuring Navigators can provide appropriate accommodations for people with disabilities as they apply through either face-to-face or telephone encounters. Sections include definitions of disability, questions to ask, effective communication methods, disability literacy and etiquette, accommodations to know, example scenarios, supplementary resources, and a glossary of key terms.
Advanced Messaging: Effective Communications in an Era of Budget Cuts
This presentation outlines valuable strategies that community-based health centers (CBHCs) can use in promoting their organization to fiscally conservative policymakers. Slides cover building a long-term relationship with the individual, promoting the CBHC as a local business and employer, expanding and building upon their community network, and finding ways to engage and collaborate with the policymaker.
Control the Conversation: Grassroots 101
This interactive tutorial serves as a guide for behavioral health leaders interested in developing skills to effectively communicate messages designed to educate their elected representatives about key issues. It discusses what to expect when meeting with a congressional staff member and highlights key points of interaction and setting up the meeting while also being successful in getting one's voice heard.
eCPR: A Health Promotion Approach
This article discusses Emotional CPR (eCPR) and the philosophy behind it, which emphasizes fostering a connection to help an individual as he or she is coping with a crisis, rather than trying to diagnose the individual when he or she discloses. The program was developed by people with lived experiences of mental health challenges and recovery who felt that connection and just having someone willing to listen were key factors in their recovery. This training teaches needed skills to help people support others in a compassionate, nonjudgmental manner in hopes that it can prevent the crisis from worsening and break potential cycles of isolation and distress.
Pathways to Integrated Health Care: Strategies for African American Communities and Organizations; Consensus Statements and Recommendations
This report incorporates findings from a national dialogue on effective holistic health for African Americans hosted by the Office of Minority Health in August 2010. Key stakeholders from across the country were brought together to discuss ways to improve behavioral and primary healthcare delivery systems, reduce negative attitudes, increase cultural competence and proficiency of services, and improve health across the life span of African Americans in a holistic manner. The report presents the history of the issues it covers, along with examples of successful integrated care models; consensus statements; and recommendations for policy, projects, and further research and evaluation.
Provided by the organization Peers Envisioning and Engaging in Recovery Services (P.E.E.R.S.), PEERS TV is an online collection of videos on mental health topics. Videos at PEERS TV include the organization's popular interview series Mental Health Matters, as well as other content produced by PEERS or from other organizations. Topics, which can be viewed in a menu on the right side of the PEERS TV landing page, include empowerment, spirituality, outreach, media, housing, and culture-specific videos.
WHO QualityRights Tool Kit
This tool kit was created based on discussions during the United Nations Convention on the Rights of Persons with Disabilities. It contains tools and information on how to assess and improve the quality of care and protection of human rights within mental health and social care facilities. It includes interview tools, observation tools, and both individual facility and countrywide assessment reports.
Cultural Competency in Mental Health Peer-run Programs and Self-help Groups: A Tool to Assess and Enhance Your Services
This guide helps mental health provider organizations to evaluate the cultural competency of their programs and provides action plans and ideas about how to enhance any potential shortcomings. To achieve this, the guide looks at five program areas, including administration, policies, and guidelines; peer providers and group leaders; services and support; program and group environment; and communication and language capacity.
Building Partnerships: Conversations with LGBTQ Youth about Mental Health Needs and Community Strengths
This resource discusses mental health needs and unique requirements that providers and policymakers need to address for young people who identify as lesbian, gay, bisexual, transgendered, and/or questioning. This publication outlines findings from a project that engaged a spectrum of underserved populations in California to gain community perspectives as to what the mental health system could do to more effectively reach out to them. The publication includes direct quotes and considerations gathered from project participants.
Practice Guidelines for Recovery-Oriented Care for Mental Health and Substance Use Conditions
In the second edition of the practice guidelines developed by the Connecticut Department of Mental Health and Addiction Services, the department further outlines and builds upon the steps they have been taking to create a recovery-oriented healthcare system in Connecticut. This system utilizes State-required Individualized Recovery Planning as a means to involve both individuals and their families in the recovery process and to ensure practitioners are being sensitive and attentive to each individual's needs and strengths. This type of planning emphasizes and utilizes the ability of individuals to make informed decisions regarding their own personal health and wellness.
Integrating Behavioral Health and Primary Care for Children and Youth: Concepts and Strategies
This paper looks at the unmet needs within the behavioral healthcare system for children and youth and discusses solutions to address these unmet needs. Authors supply healthcare providers and other stakeholders with organizational frameworks they can use to develop integrated care systems. These systems work to identify and effectively treat behavioral health problems in children and youth within the context of their health in many areas of life (physical, emotional, and social).
Information Technology Section of the National Empowerment Center Web Site
In this section of their Web site, the National Empowerment Center provides information and tools for peers and peer-run programs to learn more about the ever-changing areas of information technology and social networking. By better understanding these technologies, peers can use them to empower themselves, get information, receive social support, share their stories, and fundraise for their organizations.
Mental Health Matters: When Therapists Disclose
In this episode of Mental Health Matters, two mental health providers discuss their personal mental health histories, the challenges and successes they have faced, and how they came to their decision to disclose this information to their colleagues and select clients once they became practitioners. They reflect on how disclosure positively shapes their own recovery process, their working relationships, and their overall ability to help others achieve wellness in a supportive environment. Widespread misconceptions that mental health providers lack lived experience and the effects these misconceptions have on client relationships are also discussed.
Rural Behavioral Health Programs and Promising Practices
Based on a 2008 study of barriers to evaluating behavioral health practices in rural areas, this document highlights the importance of gathering and using data to improve programs, proving the effectiveness of services, and finding funding to enable continuation of programs. The document discusses the shift toward evidence-based practices (EBPs) in the behavioral health field and its effect on consumers, providers, researchers, and policymakers, as well as adaptation of EBPs to rural areas. This manual identifies innovative rural programs that may become EBPs and suggests steps and tools that existing organizations may use to improve their effectiveness. Key organizational issues discussed include staff hours, expertise, funding, and understanding of practices in addition to accessibility, availability, and acceptability for the individuals they serve.
Managing Risk in Community Integration: Promoting the Dignity of Risk and Supporting Personal Choice
This comprehensive guide aims to help mental health care providers to use a community integration framework in supporting people in recovery in moving toward important roles in their communities. The guide also includes tools providers can use to identify and manage risks that may arise for people in recovery as they become more involved and active in their communities. This guide presents a general overview of community integration, specific principles and strategies, and real-world examples to help promote full and meaningful participation by people in recovery within their communities.
Putting Recovery at the Heart of All We Do
This brief guide provides an overview of values and principles of recovery-based services, as well as recovery-based practices and standards. It discusses ways to support individuals in moving toward health and wellness by focusing on their strengths and bringing value, hope, and meaning to their lives rather than focusing solely on pathology, symptoms, and illness.
National Practice Guidelines for Peer Supporters
The InterNational Association of Peer Supporters used input from more than 1,000 peer supporters provided via surveys and focus groups to develop this guide. The guide identifies 12 core values and describes ethical and practice guidelines for peer support practice based upon the foundation of these core values. It also covers standards of peer support and the development of the peer support workforce. There is a glossary of key terms at the end of the guide to serve as a reference for peer support specialists.
THRIVE: Community Tool for Health & Resilience In Vulnerable Environments
The Prevention Institute, with funding from the Office of Minority Health, part of U.S. Department of Health and Human Services, developed and then recently updated this community health and resilience toolkit. The toolkit was designed to assist communities in reducing the inequalities that minorities have experienced and in attaining better health outcomes for all community members. To achieve these positive outcomes, the toolkit helps community members pinpoint issues that are contributing to disparities and learn how to take action to effect improvements.
Community Conversations About Mental Health: Planning Guide
Developed by the Substance Abuse and Mental Health Services Administration, the Toolkit for Community Conversations about Mental Health helps people initiate community conversations about mental health and develop community-based solutions. The Planning Guide section explores ways people can begin conversations, raise awareness, and promote access to mental health services in their communities. It can be used as a complement to the Information Brief and Discussion Guide components of the toolkit.
Community Conversations About Mental Health: Discussion Guide
The Substance Abuse and Mental Health Services Administration developed this discussion guide as part of its Toolkit for Community Conversations About Mental Health. The discussion guide, a tool for use in holding community conversation meetings about mental health, includes discussion questions; tips for group facilitators, including help with how to respond to group participants; and a section on community solutions.
Alternatives to Suicide Peer Support Webinar
This Webinar, which can be accessed from the Alternatives to Suicide Web page, explores innovative ways to help individuals cope with suicidal thoughts and feelings. Specifically, the Webinar highlights the Western Mass Recovery Learning Community's peer-run support groups for people with suicidal ideation. These suicide-focused peer-to-peer support groups have been found to be a powerful way of sharing wisdom and healing. Presenters also discuss myths associated with suicide. The Web page also includes links to additional information about Alternatives to Suicide, including the guiding principles, the toll-free peer support line number and support group information, and more to help people connect with others during times of significant distress.
Mental Health First Aid Rural Quick Start Guide
The Mental Health First Aid Rural Quick Start Guide describes the Mental Health First Aid course offered through the National Council for Behavioral Health. The course offers basic materials to help people who are not psychologists, psychiatrists, or other kinds of doctors to understand and assist people who are in crisis or showing symptoms of a mental or substance use disorder. The guide outlines how to use the course to bring community members together, with tips on whom to invite to trainings, identifying an instructor, and managing training costs, as well as an explanation of why Mental Health First Aid is important to rural communities.
Community Conversations About Mental Health: Information Brief
This information brief is part of the Community Conversations About Mental Health Toolkit developed by the Substance Abuse and Mental Health Services Administration to spur community discussions about mental health and mental disorders; find solutions at the community level for mental health needs, with special focus on young adults; and encourage communities to proceed with solutions that work for them to improve the mental health and overall well-being of all of their members. Through this information brief, people have an opportunity to learn about mental disorders from research and about important decisions related to these disorders to be made at the community level. The brief includes information about types of mental health problems, prevention and treatment approaches, recovery, and the impact of attitudes and beliefs. It can be used as a complement to the Discussion Guide component of the toolkit.
Ticket to Work -- Find Help Page
This Ticket to Work "Find Help" page is a useful resource for Ticket to Work participants looking to identify service providers by type, location, or services offered. Through this Web page, individuals can enter their zip code and search for different types of providers in their area: State providers, providers across multiple States, employment networks, national providers, and vocational rehabilitation agencies. The Web page explains the types of services offered by each of these types of provider organizations. More detailed information about individual service provider organizations can be found once search results are displayed.
The Perch is a literary magazine launched by the Yale Program for Recovery and Community Health. The online magazine focuses on health issues in the community and individuals' mental health journeys. It explores all aspects of mental health, including its impact on one's physical, emotional, and spiritual wellness.
Standard Framework for Levels of Integrated Healthcare
Coordinated care is becoming increasingly important as providers of physical and mental health care and policy makers recognize its value in improving health outcomes. The framework was developed as a guide to assist primary and behavioral healthcare provider organizations in assessing where they are in the process of achieving integration of care and in determining how to move ahead with this process to achieve positive outcomes as they plan and implement effective, coordinated treatment. This Web page provides access to the full report, a PowerPoint or PDF outline that describes the elements of this framework and measures to achieve them, and an 8-minute video on the framework.
A Practical Guide to Recovery-Oriented Practice: Tools for Transforming Mental Health Care
This guide details a framework for implementing recovery-oriented care in a clinical setting. It discusses the recovery movement, shows practitioners what recovery can look like when utilized everyday in clinical practice, and includes guidance on policies and structures that work.
Building Communities of Recovery: How Community-Based Partnerships and Recovery Support Organizations Make Recovery Work
Communities throughout the country are working together more and more to provide recovery support to people with mental and substance use disorders. This free Recovery Month Webcast discusses ways communities have been striving to change and become more inclusive of people in recovery.
Youth Mental Health First Aid
This Mental Health First Aid Web page describes a new curriculum for Youth Mental Health First Aid. This education program is focused on supporting youth who are dealing with a mental health-related crisis. Youth Mental Health First Aid helps participants to identify warning signs and further understand the beneficial impact of early intervention. The course also focuses on specific mental health challenges that are more common among youth, such as depression, attention-deficit/hyperactivity disorder, and anxiety.
The Roadmap to Reduce Disparities: A Guide for Health Care Organizations
This six-step guide, created by Finding Answers, provides an outline for healthcare organizations to help them in decreasing inequality within the healthcare system. These steps, which encourage organizations to make a connection between quality and equality and identify ways for implementing change, each involve a different aspect of addressing disparities.
The Recovery Institute
The Recovery Institute is a Community Care Behavioral Health Organization project that works in collaboration with Dr. Pat Deegan and others to have recovery-oriented services at all levels of Pennsylvania's mental health system. This project seeks to implement this in 36 Pennsylvania counties through consultation, training, online information and resources for providers, and involvement of individuals with lived experience as advisors and peer specialists at all levels of the project.
Employer Tutorial Chapter 4: Strategies
The Cornell University Employment and Disability Institute offers this online employer tutorial with methods for understanding non-obvious disabilities in the workplace. It describes strategies for building a culture of trust to encourage accommodation requests and emphasizes the need for building awareness in recognizing the impact that negative misperceptions can have on people with mental disorders.
Mental Health Matters: Veteran Mental Health
According to the George Washington University Face the Facts Initiative as cited at this resource's Web page, veterans represent 20 percent of suicide deaths within the United States. This episode of Mental Health Matters, a cable access television series, features a psychologist from the Oakland Vet Center and a veteran who shares his experiences with posttraumatic stress disorder and military culture as it relates to mental health issues. Effective treatment approaches and methods of support that family and friends can offer to veterans are also discussed.
Stories of recovery: Sally Zinman
In this Stories of Recovery video, Sally Zinman, an advocate within the mental health consumer/survivor movement for over 30 years, describes her experiences of being abused while in treatment for her mental health issues. She discusses how these experiences changed her life and led to a life of advocacy work in the recovery movement to improve treatment conditions and to stop forced treatment and abuse of individuals in treatment for their mental disorders. Zinman also shares details of what helped her in her own recovery journey, including reading, reconnecting with nature through organic farming, and focusing on doing healthy things to strengthen her body and mind.
Psychiatrist Daniel Fisher talks about hope and recovery
In this 10-minute interview, psychiatrist Daniel Fisher, Executive Director of the National Empowerment Center, describes what recovery can mean for someone with a mental disorder and the roles that hope, love, and support play in one's recovery. He describes recovery as having a full life in one's community, one where an individual feels that his or her life is worth living. Dr. Fisher also describes the impact that support from loved ones had on his own recovery journey.
What is "people first" language?
Language can have a big impact on how things are interpreted and internalized, by individuals and by society as a whole. It has the potential to offend and also, empower and convey respect. This AskEARN fact sheet on "people first" language lists some of the negative language to be avoided and more appropriate language to use when referring to individuals with disabilities, including people with mental health issues.
Enhancing mental health service delivery to Hispanics: An online toolkit for eliminating disparities
This toolkit is made up of a number of print, video, and audio resources for helping mental health agency providers and leadership provide culturally competent support to Hispanics. By providing specific guidance on how to effectively engage and attract Hispanics, this toolkit helps increase understanding of the unique needs of Hispanics when seeking mental health services.
Recovery insights: Learning from lived experience
Produced by Rethink Mental Illness, an organization in England dedicated to promoting awareness about mental health and supporting people in recovery, this booklet explores recovery and the lived experiences of 55 individuals, emphasizing the role that other people can play in one's recovery journey. It provides specific learning points for recovery for others with mental disorders, their family and friends, and mental health providers.
Building sustainable consumer run organizations
This manual, created through the University of Washington and the Self Help Empowerment and Evaluation Alliance, explores the recovery model and how to build a consumer-run organization. To help with preparation for building a consumer-run organization, this manual provides guidance on surveying community needs, a basic checklist for getting the organization started, funding resources, details on management, and sustainability and accountability. It also includes sample documents for readers to reference.
Mental health works: A host of employer resources at your fingertips
This Partnership for Workplace Mental Health quarterly issue of Mental Health Works provides resources for employers. This issue explores bullying in the workplace, stress in America, developing a foundation for workforce resiliency, and managing the risks of violence in the workplace. Current data on these specific topics are charted throughout this booklet, and detailed recommendations for employers are provided.
Homelessness and substance use disorder treatment: Recovery-oriented housing and achieving healthy lifestyles
This 2010 SAMHSA Webcast recognizes the complex relationship between homelessness and mental and substance use disorders and explores the connection between homelessness and the treatment of substance use disorders from a program and policy view. Also, it examines some of the issues of permanent supportive housing and methods of recovery support that help people achieve healthy lives and long-term recovery.
Principles of recovery oriented mental health practice
This Australian Department of Health and Aging fact sheet outlines six key principles of recovery-oriented mental health: uniqueness of the individual, real choices, attitudes and rights, dignity and respect, partnership and communication, and evaluating recovery. The fact sheet notes that recovery, as defined by individuals with lived experience, includes "gaining and retaining hope, understanding of one's abilities and disabilities, engagement in an active life, personal autonomy, social identity, meaning and purpose in life, and a positive sense of self." The fact sheet identifies the purpose of the principles of recovery-oriented practice as "to ensure that mental health services are being delivered in a way that supports the recovery of mental health consumers."
Mental Health Matters: Crisis Intervention Training (CIT)
Mental Health Matters is a public access television show that highlights various mental health issues. This episode discusses Crisis Intervention Training which is designed to increase police officers' understanding of and ability to effectively interact with an individual who is experiencing a mental health crisis. The benefits of this training are discussed in interviews with a police officer, a family member, and a person in recovery.
Recovery to Practice E-News: Special-focus issue on trauma-informed care
This Recovery to Practice (RTP) E-News message from April 26, 2012 highlights the immense benefits of trauma-informed care. In one article, Dr. Maggie Bennington describes her experience as Medical Director of Psychiatry at an Oregon hospital through its transition to a more trauma-informed environment. She discusses ways the hospital adopted a more inclusive definition of safety and how this impacted individuals' recovery journeys while hospitalized. Also, a guest columnist shares her story as a consumer, the factors that led her to help found the first Virginia statewide consumer/survivor organization, and her efforts to end harmful use of force in acute care settings through a workshop she developed with other consumers. She discusses her success throughout Virginia and through allies gained along the way, including newspaper reporters, legislators, and family groups. This issue also includes information on the development of training curricula by RTP member groups, a personal story of recovery, and RTP project updates.
Implementing evidence-based practices in mental health
This guidebook was designed to help community behavioral healthcare organizations implement evidence-based treatment approaches in their organization-approaches that have been scientifically shown to improve outcomes for individuals with mental and substance use disorders. This book, which describes the real-life experiences of a community support and treatment services organization in Washtenaw County in Michigan, outlines key strategies in a how-to format to assist organizations in making the organizational changes needed to implement evidence-based practices, including developing work plans and implementing and maintaining evidence-based practices.
Managing student-athletes' mental health issues
This handbook emphasizes the mind and body connection, highlighting the importance of student-athletes' mental health and the potential of mental health to impact one's physical health. The goal of this handbook is to help coaches and other school staff working with student-athletes identify students who are at risk for mental disorders. This handbook serves as a guide that explores various mental disorders including substance use disorders and mood, anxiety, and eating disorders. It also provides guidance on helping student-athletes manage responsibilities during their recovery.
Resources for athletes
This Resources for Athletes page of the Association for Applied Sport Psychology Web site provides a brief description of the benefits of sport psychology for athletes, describing it as an opportunity to enhance physical skills with mental skills. This page also provides a list of articles for athletes on topics related to managing one's mental health as an athlete, enhancing self-awareness, and dealing with different emotions, such as anger and disappointment in competition.
Higher education support toolkit
This toolkit serves as a guide for university staff to assist them in working effectively to support college students who have mental health problems. It includes free downloadable worksheets on how to connect with resources on campus, a self-assessment for students, and information on accommodations in college classes.
Multicultural competence, intense spiritual experience, and mental health: A self-help, peer support and service provider technical assistance tool
This technical assistance tool was developed as an outgrowth of a National Alliance on Mental Illness Support, Technical Assistance and Resources Center (NAMI STAR Center) workshop that included individuals who had gone through intense spiritual experiences as well as those interested in learning more about this type of experience and about how to be helpful to someone going through this experience. This resource discusses spirituality in depth and includes a list of guidelines for honoring intense spiritual experiences as well as ways providers and others can support individuals having these experiences.
Mental Health Matters: Consumer Movements Around the World
This episode of the television show Mental Health Matters features leaders within the mental health consumer/survivor movement from four different countries. These leaders are members of an organization called Interrelate, which is described as an international coalition of national consumer user organizations. Throughout this show they discuss specific issues related to individuals with mental disorders within their countries and also discuss similarities they share.
Paving new ground: Peers working in in-patient settings
With psychiatric hospitals and State institutions becoming more aware of the roles of peer specialists, positions for peers are now becoming more common in inpatient settings. This guidebook, designed to help hospitals learn how to successfully incorporate peer specialists into their work setting, highlights some hospitals that have been successful with this effort. It includes stories and narratives of peer specialists working in inpatient settings and some of the specific challenges and benefits experienced in their positions. Some key roles, as well as creative strategies including art and humor, are also discussed in this guide.
NCCTS leadership: Culture and trauma
Recognizing how culture influences the way traumatic experiences are perceived, this National Child Traumatic Stress Network (NCTSN) factsheet discusses the importance of culturally competent trauma-informed treatments. The factsheet describes guidelines for culturally competent service providers, shares information on National Center for Child Traumatic Stress (NCCTS) initiatives such as the NCTSN culture listserv, and describes a vision for the future treatment of individuals impacted by trauma. The factsheet also describes the NCTSN mission to enhance services for children who have been traumatized.
The Sanctuary Model: An integrated theory
The Sanctuary Model is an evidence-based, trauma-informed cultural approach that outlines a method for developing an organizational culture within which individuals who have experienced trauma can receive the support necessary to promote healing. This Web site provides a list of features of a certified Sanctuary organization; various links to learn more about this model, including details about the historical foundation and components of the model; and additional information on related news, publications, and products and services.
Developing a Local Time Dollars Program
This section of the Community Tool Box toolkit provides information and guidance on developing a Time Dollars program. With this approach volunteers earn "time dollars" through time spent providing service and use those dollars to "buy" service needed or, by donating "dollars", volunteers help ensure that others in need will get the support they need. This section also describes reasons for creating a Time Dollars program and gives real world examples of instances where this type of program has been successful. This section also explores who would develop a Time Dollars program.
Creating and Facilitating Peer Support Groups
This section of the Community Tool Box toolkit gives readers tips on creating and leading peer support groups. It defines peer support groups, provides information on who could benefit from a peer support group, includes real situational examples to reference, and other tools, such as a PowerPoint presentation and a checklist, to help individuals with this process.
SAMHSA Consumer-Operated Evidence-Based Practice KIT
This guide provides tools for developing mental health services which are owned and run by people in recovery. The guide, whose recommendations are rooted in evidence-based practices, provides detailed recommendations on implementing evidence-based practices, what it takes to build and evaluate a program, staff and volunteer training, and using multimedia to introduce consumer-operated services.
The Community Tool Box
The Community Tool Box is a resource that provides practical tools and information for building a healthy community. Through the Community Tool Box website, individuals can access toolkits to help with becoming more engaged in community work, a troubleshooting guide to help with problem solving, and a section dedicated to connecting people to evidence-based practices.
Building Communites from the Inside Out: A Path Toward Finding and Mobilizing a Community's Assets
This guide outlines strategies for communities to start asset-based development, an approach to community development in which local citizens' associations, community members and leaders, and institutions work together to build and repair their communities using an approach that focuses on identifying community strengths rather than deficiencies as the starting point in addressing community needs. This guide provides success stories of various communities across the United States and provides an introduction to strategies learned from neighborhood leaders.
Homelessness and Substance Use Disorder Treatment: Recovery-Oriented Housing Achieving Healthy Lifestyles (Audio DVD)
This DVD explores the connection between homelessness and substance use treatment from both a program and policy point of view. Key factors associated with these two issues are also explored, including permanent supportive housing, treatment methods, and recovery support systems.
Essential tools: Improving secondary education and transition for youth with disabilities
This guide provides information for educators, community agencies, families, and workforce development specialists working to develop an environment that improves and enhances school and post-school outcomes for youth with disabilities. The guide explains an approach called community resource mapping and discusses how this approach can be used to foster interagency collaboration with the goal of ensuring that all youth have access to a broad, comprehensive, and integrated system of services.
Self-advocacy and health care for older adults with mental illnesses
This toolkit provides information on the importance of self-advocacy for older adults with behavioral health problems. It provides tips for communicating with healthcare professionals and highlights the value of following up to ensure effective care.
Child trauma toolkit for educators
This toolkit serves as a resource for educators, parents, and caregivers to help them better understand and learn how to address trauma in children. It provides facts and recommendations for individuals working with children, details on the psychological and behavioral impact of trauma in children at different ages, information on childhood traumatic grief, and guidance on self-care when working with children who have experienced trauma.
Helping behavioral health clients with parenting and child custody issues: Guidebook and training materials for half-day training for case managers and other service providers
This guidebook is a resource for case managers and behavioral health staff working with consumers who are parents or are considering becoming parents. The materials are designed to help parents maintain custody of their children and help those who have lost custody to regain custody. The guidebook includes a training curriculum, with PowerPoint slides and trainer notes, practice activities using scenarios, and handouts for participants to learn how to address child welfare and custody issues to better support consumers in this important aspect of community integration.
Accommodation Information by Disability: A to Z
This information page from the Job Accomodation Network (JAN) website is made up of links which provide general information on various conditions and some possible accomodations employers could provide for individuals with these conditions. Resource organizations to assist in providing proper accomodations are also available through this page.
Developing a State Interagency Council on Homelessness: A Step-by-Step Guide
This guide provides steps in how to develop a state council on homelessness. In addition to these steps, benefits, functions, activities, along with some features of a successful council are shared in this guide.
Implementing Healthcare Reform: First Steps to Transforming Your Organization, A Practical Guide for Leaders
The guide is meant to serve as a starting point for addiction treatment agencies that need further understanding of the 2010 healthcare reform legislation and what it means for their agency's practices and policies. This guide suggests that in order for agencies to succeed and capitalize on the opportunities created by reform, they will need to: Recognize the need to transform; Educate all levels of staff; Assess organizations' strengths and weaknesses; Strategically plan and implement transformation; Create partnerships with primary health entities; and Assess changes and adjust as needed. In addition to these recommendations this guide also offers information on the role of prevention as healthcare continues to evolve, reading materials, and tips on how advocacy can help with this transition.
Practice Guidelines: Core Elements in Responding to Mental Health Crises
This manual provides guidelines for improving services for behavioral health consumers in crisis. It provides statistics and defines what it means to be in a mental health crisis to help individuals understand how people with mental or emotional disabilities are impacted by them. Ten values are described as essential to crisis response: avoiding harm, intervening in person-center ways, shared responsibility, addressing trauma, establishing feelings of personal safety, based on strengths, the whole person, the person as a credible source, recovery, resilience, and natural supports, and prevention.
Cultural competency in mental health peer-run programs and self-help groups: A tool to assess and enhance your services
This tool helps behavioral health and consumer-run programs and groups to evaluate their levels of cultural competency. This resource works to help individuals recognize ways they may already embrace diversity and identify areas where improvements could be made. It focuses on five key areas: administration and policies, peer providers and group leaders, services and support, program and group environment, and communication and language capacity.
Social Determinants of Health: The Solid Facts (2nd Edition)
This publication discusses research that explores determinants of health standards in modern society and highlights key components of this research in the context of public policy. The publication explains how psychological and social factors influence health and longevity. It focuses on 10 main topics including the importance of health determinants in childhood, and the effects of working conditions, social support, and unemployment.
Stepping Stones To Recovery: A Case Manager's Manual for Assisting Adults Who Are Homeless, with Social Security Disability and Supplemental Security Income Applications
The purpose of this manual is to help individuals, specifically case managers, assist homeless people with behavioral health problems in applying for Social Security Administration's (SSA) disability programs. This manual highlights many of the eligibility and documentation requirements, with the goal of facilitating the application process and reducing the need for appeals. It is a useful tool for anyone applying for SSA disability programs.
The Summary Plan: Bringing the Strategy to Life 2009-2011
This national action plan outlines the second phase of the 'See Me' campaign in Scotland. Within this phase, the 'See Me' campaign will focus on discrimination in communities where individuals are met with greater barriers and are more likely to experience behavioral health problems. This campaign strives to end negative perceptions of and discrimination against people with behavioral health problems. The plan describes an approach that creates cultural change to ensure the support of people experiencing behavioral health problems.
Supported Employment Evidence Based Practices KIT
This KIT offers standards on supported employment for individuals with severe behavioral health problems and promotes the idea that people with serious behavioral health conditions can participate fully in the workforce. It includes information on how to get started with evidence-based practice, national resources for consumers and families, and instruments to assess cultural competence.
Trauma-Informed Organizational Toolkit for homeless services
Taking into consideration the high rate of traumatic exposure among homeless families, this toolkit was developed to provide resources, knowledge, and guidance to homeless service providers and others working to provide appropriate support to families that have experienced traumatic stress. The toolkit outlines concrete steps that organizations can take to become trauma-informed, as well as a self-assessment to help organizations evaluate and adjust current methods to better serve and support clients.
Permanent Supportive Housing Evidence-Based Practices (EBP) KIT
This publication is part of the Knowledge Informing Transformation (KIT) series on evidence-based practices developed by the SAMHSA Center for Mental Health Services. It identifies essential elements of permanent supportive housing services and programs for people with behavioral health problems. It also covers ways to develop new evidence-based programs. The KIT includes eight booklets available via Internet download or U.S. mail.
The World Health Organization's Mental Health Page
The World Health Organization (WHO) mental health page contains a wide array of WHO behavioral health resources, including guidance for advocates, information for researchers, fact sheets, speeches, statements, and publications on a variety of topics related to behavioral health.
WHO resource book on mental health, human rights and legislation
This book from the World Health Organization highlights the issues and principles behind good behavioral health and human rights legislation. It is meant to serve as a resource to countries as they draft and adopt the legislation but is also a valuable resource for stakeholders such as advocacy groups and health professionals.
Certified peer specialist training program descriptions
Behavioral health consumers who are interested in becoming certified peer specialists will find this reference helpful. The document, compiled in 2006, describes certification programs in Arizona, Hawaii, Illinois, Iowa, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, and South Carolina.
Personal assistance in community existence (PACE) series
The National Empowerment Center's PACE series includes resources and training materials to help consumers and providers develop recovery-oriented services and promote peer support. Particularly helpful are the Recovery Through Peer Support Curriculum and the Recovery Through Peer Providers DVD, which train consumers, family members, and providers to support others in their paths to mental health recovery.
Walking in recovery (video)
This video shares the message that people can recover from mental health problems. Five people share their experiences with mental health diagnoses and the unique paths that led them to recovery. The successes of these consumers can help others understand mental health recovery and identify ways they can support mental health consumers in their communities.
Health promotion, risk reduction, suicide prevention report 2010
This report, based on the findings of the Army Suicide Prevention Task Force, is a call to action and an informative read for anyone concerned with military mental health. The report examines the reality of suicide and suicidal ideation among U.S. Army personnel, as well as high-risk behaviors that may result in death. The report describes the Army Suicide Prevention Campaign, tools and interventions to promote resiliency among service members and their families, and policy and governance adjustments to increase military behavioral health.
Grading the States 2009
This interactive map provides an overview of the National Alliance on Mental Illness's 2009 State-by-State evaluation of mental health care systems. The Nation as a whole received a 'D' for the health care it provides to people with serious mental illness. The organization graded based on community integration and social inclusion, empowerment, and other factors. The full report, describing methodology, findings, and recommendations, is available for download.
SAFE program: Mental health facts for families
This online manual was developed by Dr. Michelle D. Sherman, Director of the Family Mental Health Program at the Oklahoma City VA Medical Center. Facilities use this manual to conduct an 18-session education program for the family members of those with posttraumatic stress disorder or behavioral health problems. Mental health professionals facilitate the sessions. A representative of the National Alliance on Mental Illness also attends. The manual includes information, discussion questions, and handouts for each session.
Understanding military culture
This online course, created by the National Center for PTSD, is designed for clinicians. The course is a 1-hour audio and slide presentation to help viewers understand military culture. The author, Dr. Patricia J. Watson, provides an overview of military demographics and organizational structure and describes the stressors military personnel experience. She also describes two programs to help service members prevent and manage combat and operational stress: Army Battlemind and Marine Corps Combat Operational Stress Continuum.
Action on mental health: A guide to promoting social inclusion
This guide, produced by the Office of the Deputy Prime Minister's Social Exclusion Unit, provides practical tips for frontline staff and service providers, people affected by mental health problems, local agencies, and employers to use in promoting social inclusion. It includes individual fact sheets on themes such as families, discrimination, and employment.
Voices of transformation: Developing recovery-based statewide consumer/survivor organizations
This resource provides a blueprint to help consumer-run organizations advance the national movement for mental health system transformation. In addition to descriptions of existing programs, the publication provides strategic advice in fundraising, board development, and coalition building among other key nonprofit management topics.
Guidance on transformational language
This brief electronic fact sheet provides information on the use of appropriate language when referring to mental health topics.
Eliminating barriers for learning: Social and emotional factors that enhance secondary education
This training package developed by SAMHSA consists of four modules, each with a trainer's outline and trainer's notes, slides, and handouts. The module's aim to increase knowledge of adolescent mental health, including risks and protective factors, show teachers and staff how to develop action plans, suggest ways to promote a mentally healthy learning environment, and help staff identify school and community resources to promote youth mental health.
Eliminating barriers for learning: An administrator's guide
This brief booklet invites school administrators to use the teacher training package developed by the EBI. It explains how the training package can help teachers and schools achieve their academic objectives and provides the practical information administrators need to implement the training.
Disclosing your disability to an employer
This fact sheet discusses the disclosure of ones' disability to an employer. Provides information on how to prepare to disclose ones' disablity to an employer, and also when is the best time to disclose your illness.
The arts-reaching hearts and minds to counter discrimination associated with mental illnesses
An electronic publication discussing how art can be a powerful force in correcting the misperception that people who have mental illnesses lack the same interests and abilities as everyone else.
A mentally healthy workforce: It's good for business
This booklet provides assistance to employers and companies who are interested in changing the workplace from a mentally unhealthy environment to a healthy one.
A New Hampshire Guide to Mental Health and Healthy Aging for Older Adults and Caregivers
This guidebook was written for older adults with mental health concerns or mental illnesses, and their caregivers and family members. Living with mental health problems can be challenging, and as an individual grows older, further health issues are often encountered. Some references are specific to New Hampshire resources, but the overall themes can be applied universally.
A guide to mental wellness in older age: Recognizing and overcoming depression
The purpose of this toolkit is to help older adult mental health consumers, in partnership with their health care providers, identify and treat late-life depression.
Maryland rural families speak: About mental health
This article briefly discusses the findings from a study of families in two Maryland counties. It provides insight into the
experiences of rural, low-income families.
Services in school for children with special needs: What parents need to know
This brochure describes services in schools for Children with special needs and what parents should know. Under the Americans with Disabilities Act, the denial of educational services, programs or activities to students with disabilities is prohibited, and constitutes discrimination
Guidelines for non-handicapping language in APA journals: Committee on disabilities issues in psychology
This fact sheet provides guidelines for the use of appropriate language regarding people with disabilities.
Employment scenarios: What would you do?
This Web page outlines three examples of mental health issues in the workplace, and provides appropriate responses about how to address them. It also provides links to appropriate resources.